Volume 3, Issue 14
July 25, 2003
On
TrackerThe bi-weekly newsletter about being on Tracker.
Contact Us
Tracker Service
& Support
800-543-8085
Tracker
Training Scheduling
Maria Riley
(407)
215-1504
www.trackeronline.com
Manheim
Interactive
Service and Support
800-377-4343
Joe
Luppino
COO
(404)843-7955
Manheim
Auctions
Dean Eisner
CEO
(404) 843-5140
Jamie Porter
Exec. VP of Operations
(678) 645-2134
Kyle Ohman
Group VP, Dealer East
(404)
269-7265
David Berkstresser
Group VP, Dealer West
(480) 377-8677
How To Find The Form Number and Revision Date On A Form
The form number and revision date are usually located either on the lower right or lower left hand side of the front of the form. Occasionally they may be on the top of the form or on the backside of the form. These numbers identify the form. If you provide the form number and revision date to us when you call, we can more easily locate the form if we have already programmed it. If we have the form on file we can e-mail it to you.If you need a form programmed that we do not have on file, please mail us the following:
- Five (5) blank copies of the form that needs to be programmed
- One of the five copies needs to have handwritten or typed information of what you want on the form.
- The forms must be originals. Photocopies will not work.
- The forms must be complete. (i.e., top perforated strip must be intact.)
- Include the dealer name, address, e-mail address, telephone number, the quantity of form sets you have included, and the name of the Tracker technician you spoke with.
- Send the forms to:
Attn: Manheim Tracker Forms
Jamie Mendoza
485 North Keller Rd., Suite 500
Maitland, Florida 32751
Forms programming takes 30-45 business days.
- Technical Support hours: Monday-Friday 9 a.m. to 7 p.m. Eastern Daylight Time and Saturday 10 a.m. to 3 p.m. Eastern Daylight Time.
- 3.096 Tracker CD's are available on request. Please call 800-543-8085 and allow 10 business days for delivery.
- For paper products such as window stickers, coupons, receipts, etc... please call Pickett Printing at (407) 298-1380.