Volume 2, Issue 3
February 8, 2002
On
TrackerThe weekly newsletter about being on Tracker.
Contact Us
Tracker
Svc & Support
800-543-8085
Tracker
Training Scheduling
Maria Riley
(407)
215-1504
www.trackeronline.com
www.asktracker.com
Manheim
Interactive
Service and Support
800-377-4343
Joe
Luppino, COO
(404)843-7955
Manheim
Auctions
Dean Eisner, CEO
(404) 843-5140
Darryll
Ceccoli, COO
(404) 843-5215
Kyle Ohman, VP Dir Sls
(404)
269-7265
Version 3.094 is coming very soon. The next newsletter will include a list of enhancements/fixes to the program.
How to Update Tracker Suite Millennium Edition:
For Versions prior to Tracker 3.2 Call Tracker Tech Support (800) 543-8085.
For all Versions of Tracker greater than 3.2:
- Connect to the Internet.
- Click on Interface, Update Program. The software will check the web for the latest version.
- If a newer version exists, Tracker will download the latest version.
- Tracker will shut down and install the patch. If you are running a network, you need to run the patch on all workstations. The patch file can be run across the network. The file is TRWPATCH.EXE and is located in the C:\PROGRAM FILES\TRK directory.
Please call Technical Support at 800-543-8085 if you need clarification and/or help.
- Technical Support hours: Monday-Friday 9 a.m. to 7 p.m. Eastern Daylight Time and Saturday 10 a.m. to 3 p.m. Eastern Daylight Time.
- 3.093 Tracker CD's are available on request. Please call 800-543-8085 and allow 10 business days for delivery.
- For paper products such as window stickers, coupons, receipts, etc... please call Pickett Printing at (407) 298-1380.
- If you have submitted a refund request via e-mail or telephone message, please be assured that we are processing all requests. The refund will be in the form of a check or credit for credit card orders and will be issued within 30-60 days as of the date of the request. For "new" refund requests please e-mail Belinda.Shiver@cox.com.