Volume 2, Issue 22
December 20, 2002
On
Tracker
The weekly newsletter about being on Tracker.
Contact Us
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Microsoft phases out support for its operating systems after a certain period of time. Windows 95 is already unsupported by Microsoft. The following chart shows the dates that Microsoft will discontinue support for its operating systems.
| Operating System | General Availability | Mainstream Support Retired | Extended Support Retired |
| Windows 95 | Aug. 15, 1995 | Dec. 31, 2000 | Dec. 31, 2001 |
| Windows 98 | Jun. 30, 1999 | Jun. 30, 2002 | Jun. 30, 2003 |
| Windows 98 SE | Jun. 30, 1999 | Jun. 30, 2002 | Jun. 30, 2003 |
| Windows 2000 Advanced Server | Mar. 14, 2000 | Mar. 31, 2005 | Mar. 31, 2007 |
| Windows 2000 Professional | Mar. 31, 2000 | Mar. 31, 2005 | Mar. 31, 2007 |
| Windows 2000 Server | Mar. 14, 2000 | Mar. 31, 2005 | Mar. 31, 2007 |
| Windows Millennium Edition | Dec. 31, 2000 | Dec. 31, 2003 | Dec. 31, 2004 |
| Windows NT 4 Enterprise Edition | Dec. 15, 1997 | Dec. 31, 2002 | Dec. 31, 2003 |
| Windows NT 4 Server | Jul. 29, 1996 | Dec. 31, 2002 | Dec. 31, 2003 |
| Windows NT 4 Terminal Server | Sep. 13, 1998 | Dec. 31, 2002 | Dec. 31, 2003 |
| Windows NT 4 Workstation | Jul. 29, 1996 | Jun. 30, 2002 | Jun. 30, 2003 |
| Windows XP Home Edition | Dec. 31, 2001 | Dec. 31, 2006 | N/A |
| Windows XP Professional | Oct. 25, 2001 | Dec. 31, 2006 | Dec. 31, 2008 |
Mainstream support includes all the support options and programs that customers receive today, such as no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims, and hotfix support.
Extended support includes assisted support that may be charged on an hourly basis and can include hotfix support. To receive non-security hotfix support, an extended hotfix support contract must be purchased within the first 90 days following the end of a product's mainstream support phase. Microsoft will not accept requests for warranty support, design changes, or new features during the extended phase.
More information is available at:
http://support.microsoft.com/default.aspx?scid=fh;en-us;LifeWin
- Technical Support hours: Monday-Friday 9 a.m. to 7 p.m. Eastern Daylight Time and Saturday 10 a.m. to 3 p.m. Eastern Daylight Time.
- 3.094 Tracker CD's are available on request. Please call 800-543-8085 and allow 10 business days for delivery.
- For paper products such as window stickers, coupons, receipts, etc... please call Pickett Printing at (407) 298-1380.