Volume 2, Issue 17
September 27, 2002
On
TrackerThe weekly newsletter about being on Tracker.
Contact Us
Tracker
Svc & Support
800-543-8085
Tracker
Training Scheduling
Maria Riley
(407)
215-1504
www.trackeronline.com
Manheim
Interactive
Service and Support
800-377-4343
Joe
Luppino, COO
(404)843-7955
Manheim
Auctions
Dean Eisner, CEO
(404) 843-5140
Darryll
Ceccoli, COO
(404) 843-5215
Kyle Ohman
Group VP, Dealer East
(404)
269-7265
David Berkstresser
Group VP, Dealer West
(480) 377-8677
When to create a company:
- When you need a different set of defaults, be it late fees, interest calculations, anything that is a global default (affects all deals).
- Companies also are useful when you actually have more than one company, so you can print out the right name on forms and reports.
- Keeping completely separate set of books is required.
When to create a lot:
- When you are trying to separate sales and inventory in different location. Location #1 and location #2 have different inventory and you want to keep their customer's separate.
- The company's name is the same, and you both use the same Interest Calculations, Late Fees, etc.
- When you want to report on all lots, but still be able to split out sales and inventory by location.
Always be careful when using multiple lots or companies. Always remember to switch back, or check which company/lot you are in before entering sales. This is especially important when using Tracker across a network, you may not have changed the lot, but someone else may have.
- Technical Support hours: Monday-Friday 9 a.m. to 7 p.m. Eastern Daylight Time and Saturday 10 a.m. to 3 p.m. Eastern Daylight Time.
- 3.094 Tracker CD's are available on request. Please call 800-543-8085 and allow 10 business days for delivery.
- For paper products such as window stickers, coupons, receipts, etc... please call Pickett Printing at (407) 298-1380.