Volume 1, Issue 6
August 31, 2001
On
TrackerThe weekly newsletter about being on Tracker.
Contact Us
Tracker
Svc & Support
800-543-8085
Tracker
Training Scheduling
Maria Riley
(407)
215-1504
www.trackeronline.com
www.asktracker.com
Manheim
Interactive
Service and Support
800-377-4343
Joe
Luppino, COO
(404)843-7955
Manheim
Auctions
Dean Eisner, CEO
(404) 843-5140
Darryll
Ceccoli, COO
(404) 843-5215
Kyle Ohman, VP Dir Sls
(404)
269-7265
Dealership compliance with the Gramm-Leach-Bliley act and the Federal Trade Commission's Implementation rule became mandatory on July 1, 2001. NIADA is offering 3 ways to comply with the new federal laws.
Manheim does not recommend any of the solutions, but recommends consulting an attorney when picking a solution to comply with this law.
The Solutions that NIADA provides:
- Create a Customized Privacy Policy for your Dealership online by visiting www.interresponse.com.
- Purchase a Compliance package created by NIADA general council.
Call NIADA for details. (800) 682-3837 - Purchase pre-printed privacy policy and opt-out forms from NIADA or your state association.
****NIADA has special pricing for its members please contact them for details.
The Privacy Policy that you choose to create can be programmed for printing from the Tracker Software. Please remember, we do not create the forms, just program the data to print on the form. We highly recommend consulting an attorney before creating the forms.
For Privacy Policy programming and pricing please call Tommy Cashwell at (407) 461-5328
- Technical Support hours: Monday-Friday 9 a.m. to 7 p.m. Eastern Daylight Time and Saturday 10 a.m. to 3 p.m. Eastern Daylight Time.
- Manheim Tracker now offers downloadable manuals for its products. We currently offer three: BookKeeper Basic Training, Tracker Suite Setup Guide and Peachtree Interface Tutorial. For downloads, please go to the www.trackeronline.com site, click on "Support", then click on "Manuals". Look for new enhancements and manuals in this section soon.
- 3.092 Tracker CD's are available on request. Please call 800-543-8085 and allow 10 business days for delivery.
- For paper products such as window stickers, coupons, receipts, etc... please call Pickett Printing at (407) 298-1380
- The Tracker forms are not being handled directly by Tracker. Please call customer support at (800) 543-8085 for details on companies providing this service.
- Tracker Training Schedule for August and September: (For October/November dates, please go to www.asktracker.com and click on "Training.")
Sept 10 Statesville, NC Manheim's Statesville Auto Auction Sept 12 Darlington, SC Manheim's Clanton's Auto Auction Sept 12 Woods Cross, UT Manheim's Utah Auto Auction Sept 18 Rosemead, CA Manheim's Los Angeles Dealers Auto Auction Sept 19 Flat Rock, MI Manheim's Metro Detroit Auto Auction Sept 27 Daytona Beach, FL Manheim's Daytona Auto Auction
- If you have submitted a refund request via e-mail or telephone message, please be assured that we are processing all requests. The refund will be in the form of a check or credit for credit card orders and will be issued within 30-60 days as of the date of the request. For "new" refund requests please e-mail Belinda.Shiver@cox.com.
- The Tracker office will be closed September 3 in observance of Labor Day.