Volume 1, Issue 16
November 30, 2001
On
TrackerThe weekly newsletter about being on Tracker.
Contact Us
Tracker
Svc & Support
800-543-8085
Tracker
Training Scheduling
Maria Riley
(407)
215-1504
www.trackeronline.com
www.asktracker.com
Manheim
Interactive
Service and Support
800-377-4343
Joe
Luppino, COO
(404)843-7955
Manheim
Auctions
Dean Eisner, CEO
(404) 843-5140
Darryll
Ceccoli, COO
(404) 843-5215
Kyle Ohman, VP Dir Sls
(404)
269-7265
Tracker has grown significantly over the years, but did you know we still use the same hot keys we used in the DOS version? We have also added some new ones, here they are.
| F1: | Hit F1 while your cursor is in any field and you will get context sensitive help on that screen. | |
| F2: | This key opens "Take a Payment/Funds" from anywhere in the program. | |
| F3: | This key opens the "Collections" module with BHPH Enhancements registered. | |
| F4: | Use this key to log on and off the program when you use passwords in Tracker. | |
| F5: | Changes the current company or change the data path for a Network location. | |
| F6: | Opens the Quick Cost screen. |
Like many Windows programs, Tracker also uses underlined shortcut keys on all the menus, allowing you to use your keyboard instead of the mouse. Look across the top of the Tracker screen at the actual drop-down menu options. You should see an underlined letter in every menu option. If you do not, just hit ALT S, this will initiate the Sales drop-down. Now you should see all the underlined characters. Once you initiate the drop-down, you can either hit the underlined keys in the drop-down options or use the arrow keys on your keyboard to highlight the option you want. Hit "Enter" on the keyboard and you have opened the option you highlighted. It is just that easy.
Once inside a module, Add/Edit Inventory for instance; Simply use the tab key to navigate all the fields and tabs on the screen. You can go to different tabs by watching to see when the "dashed outline" is around the different tabs. Once a tab is "highlighted," you can use the right and left arrow keys to navigate through the tabs.
- Technical Support hours: Monday-Friday 9 a.m. to 7 p.m. Eastern Daylight Time and Saturday 10 a.m. to 3 p.m. Eastern Daylight Time.
- Tracker subscribers can get MOL for free through Dec 31, 2001. Please contact the MOL customer service group at (800) 377-4343 for more details.
- 3.093 Tracker CD's are available on request. Please call 800-543-8085 and allow 10 business days for delivery.
- For paper products such as window stickers, coupons, receipts, etc... please call Pickett Printing at (407) 298-1380.
- For December training dates please go to www.asktracker.com.
- If you have submitted a refund request via e-mail or telephone message, please be assured that we are processing all requests. The refund will be in the form of a check or credit for credit card orders and will be issued within 30-60 days as of the date of the request. For "new" refund requests please e-mail Belinda.Shiver@cox.com.