Volume 1, Issue 12
October 12, 2001
On
TrackerThe weekly newsletter about being on Tracker.
Contact Us
Tracker
Svc & Support
800-543-8085
Tracker
Training Scheduling
Maria Riley
(407)
215-1504
www.trackeronline.com
www.asktracker.com
Manheim
Interactive
Service and Support
800-377-4343
Joe
Luppino, COO
(404)843-7955
Manheim
Auctions
Dean Eisner, CEO
(404) 843-5140
Darryll
Ceccoli, COO
(404) 843-5215
Kyle Ohman, VP Dir Sls
(404)
269-7265
Have you backed up your data lately? (Yes/No)
If not, what is the cost of recreating your information in Tracker? $1,000.00-$2,000.00 and weeks of down time.
To use Tracker's backup, click on the utility menu and click on backup/restore. Make sure you have a floppy disk in the drive.
This program ONLY backs up the company data files, you must provide an alternative backup solution for the forms, custom forms, reports, letters and inventory pictures.
The Backup and Restore operation requires ALL users to be out of the Tracker Suite program, otherwise certain files cannot be processed!
Please call Technical Support at 800-543-8085 if you need clarification and/or help.
- Technical Support hours: Monday-Friday 9 a.m. to 7 p.m. Eastern Daylight Time and Saturday 10 a.m. to 3 p.m. Eastern Daylight Time.
- Tracker subscribers can get MOL for free through Dec 31, 2001. Please contact the MOL customer service group at (800) 377-4343 for more details.
- 3.093 Tracker CD's are available on request. Please call 800-543-8085 and allow 10 business days for delivery.
- For paper products such as window stickers, coupons, receipts, etc... please call Pickett Printing at (407) 298-1380.
- Tracker Training Schedule for October and November:
Oct 24 Harrisonburg, VA Manheim's Harrisonburg Auto Auction Oct 25 Fredericksburg, VA Manheim's Fredericksburg Auto Auction Oct 29 Chicago, IL Manheim's Greater Chicago Auto Auction Nov 8 Fresno, CA Manheim's Fresno Auto Auction Nov 14 Phoenix, AZ Manheim's Greater Phoenix Auto Auction & Arizona Auto Auction Nov 26 Kent, WA Manheim's South Seattle Auto Auction
- If you have submitted a refund request via e-mail or telephone message, please be assured that we are processing all requests. The refund will be in the form of a check or credit for credit card orders and will be issued within 30-60 days as of the date of the request. For "new" refund requests please e-mail Belinda.Shiver@cox.com.